Privacy Policy

Privacy Policy for EduPro

EduPro is a School Management System developed and maintained by I.T. Commerce Pvt. Ltd.("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when users access and use the EduPro mobile application and related services.

I.T. Commerce Pvt. Ltd. is a software development company based in Nepal, providing digital solutions including School Management Software, Microfinance Software, Hotel Management Software, Jewellery Management Software, mobile applications, web applications, and other enterprise software solutions.

By using the EduPro application, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Depending on your role (Administrator, School Staff, Teacher, Student, Parent, or Guardian), we may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Gender
• Date of Birth
• Address
• Profile Photograph

Academic Information

• Student Profile
• Admission Information
• Attendance Records
• Homework and Assignments
• Examination Results
• Grades
• Timetable
• Subject Information
• Notices
• Library Records
• Transport Information
• Fee Payment Records

Location Information

With your consent, EduPro collects your device's location data (approximate and precise) to provide location-based services including:

• School bus tracking and live route information
• Location-based attendance and check-in
• Trip/destination status for transport services

Location may be collected while you are using the application and, with your permission, in the background when transport or attendance features are active. You can grant or revoke location permission at any time through your device settings. Location data is used only to provide these services and is shared only with your educational institution.

Device Information

To improve application performance and security, we may collect:

• Device Model
• Operating System Version
• Application Version
• Device Identifier
• IP Address
• Crash Reports
• Log Information

Notification Information

The application may use push notifications to deliver:

• School Announcements
• Attendance Alerts
• Homework Notifications
• Fee Reminders
• Examination Updates
• Emergency Notices

App Permissions

To provide the features described above, the EduPro mobile application may request the following device permissions:

• Location (approximate, precise, and background): used for bus tracking, location-based attendance, and transport features. Background location is used only while these features are active.
• Camera: used to capture profile photos, student photos, and to scan QR codes for attendance and payments.
• Photos/Media: used to upload payment receipts and to save payment QR codes to your device's gallery.
• Biometric (fingerprint/face): used, where available, for secure login.
• Notifications: used to send school announcements, alerts, and reminders.

You may revoke any permission at any time through your device settings. Revoking a permission may limit access to the related feature.

How We Use Your Information

We use collected information to:

• Provide School Management Services
• Authenticate Users
• Manage Student Records
• Process Attendance
• Provide location-based bus tracking and attendance services
• Display Examination Results
• Manage Fees
• Send School Notifications
• Improve Application Performance
• Provide Customer Support
• Maintain Security
• Comply with Legal Requirements

Data Sharing

We do not sell, rent, or trade personal information.

Information may only be shared with:

• The educational institution using EduPro
• Authorized school administrators
• Parents or guardians of students
• Trusted service providers assisting in application operation
• Government authorities when legally required

Data Security

We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Security measures include:

• Secure server infrastructure
• Encrypted communication (HTTPS/SSL)
• Access control mechanisms
• Authentication and authorization
• Regular security updates

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

Information is retained only as long as necessary to provide services or comply with applicable legal and regulatory obligations.

Educational institutions may request deletion of records according to their data retention policies and applicable laws.

Children's Privacy

EduPro is designed for educational institutions.

Student accounts are created and managed by authorized schools.

Parents or legal guardians may contact their educational institution regarding student information maintained within the system.

Third-Party Services

The application may integrate with trusted third-party services, including:

• Google Firebase (Notifications and Analytics)
• Google Play Services
• Google Maps (mapping and location-based features)
• Cloud Hosting Providers

These services process information according to their own privacy policies.

User Rights

Depending on applicable laws, users may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Withdraw consent where applicable

Requests should be submitted through the respective educational institution or directly to I.T. Commerce Pvt. Ltd.

International Data Transfers

Where necessary, information may be processed on secure servers located outside your country in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page along with the updated effective date.

Users are encouraged to review this Privacy Policy periodically.

Contact Information

I.T. Commerce Pvt. Ltd.

• Website: https://itcommerce.com.np
• Email: schoolmgmtai@gmail.com
• Address: Rangeli-7, Morang, Koshi Province, Nepal

About I.T. Commerce Pvt. Ltd.

I.T. Commerce Pvt. Ltd. is a Nepal-based software development company specializing in digital business solutions for educational institutions, financial organizations, hospitality businesses, retail enterprises, and other industries.

Our software solutions include:

• EduPro School Management System
• Microfinance Management System
• Hotel Management System
• Jewellery Management System
• Custom Web Applications
• Mobile Applications
• Enterprise Software Solutions
• Cloud-Based Business Software

For more information, visit https://itcommerce.com.np.